Effective Date: 24 September 2026

Last Updated: 24 September 2026

Ufuq Technology Arabia (“Ufuq Technology Arabia”, “Ufuq”, “we”, “us” or “our”) is a company registered and operating in the Kingdom of Saudi Arabia. We respect your privacy and are committed to protecting your Personal Data in accordance with applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL) and its Implementing Regulations.

This Privacy Policy explains how Ufuq Technology Arabia collects, uses, processes, discloses, stores, retains and disposes of Personal Data when you visit ufuqtech.com.sa, contact us, request a quotation, communicate with our team, purchase or inquire about software licenses and subscriptions, or use our IT and technology services.

1. Scope of This Privacy Policy

This Privacy Policy applies to Personal Data collected through our website, contact and quotation forms, email communications, telephone or WhatsApp communications, sales inquiries, customer and supplier relationships, software licensing and subscription requests, technical support requests, IT consulting activities, and other lawful business interactions with Ufuq Technology Arabia.

This Policy applies to the processing of Personal Data to the extent that the Saudi Arabian Personal Data Protection Law and its Implementing Regulations apply to such processing.

2. Personal Data

For the purposes of this Privacy Policy, Personal Data means information that identifies an individual directly or indirectly or that can reasonably be used to identify an individual.

Depending on your interaction with Ufuq, Personal Data may include your name, job title, company name, email address, telephone or mobile number, business address, communication details, information contained in inquiries or quotation requests, customer or supplier information, and other information necessary to provide our products or services.

3. Personal Data We Collect

We may collect Personal Data when you voluntarily provide information to us, including when you contact us, submit an inquiry, request a quotation, request software licensing or subscriptions, request technical support, communicate with our sales team, or establish a business relationship with Ufuq Technology Arabia.

Depending on the nature of the interaction, we may collect name, email address, telephone number, company name, job title, business information, quotation requirements, licensing requirements, service requirements and information contained in your communications.

We may also collect limited technical information relating to your use of our website, such as IP address, browser type, operating system, device information, pages visited, date and time of access and other technical information, where such information is collected through website technologies.

4. How We Collect Personal Data

We collect Personal Data primarily through direct and lawful methods, including website forms, email, telephone, WhatsApp, business communications, quotation requests, customer interactions and other communications with Ufuq Technology Arabia.

Where permitted by applicable law, Personal Data may also be received from your organization, authorized representatives, business partners, service providers, software vendors, distributors or other lawful sources.

Ufuq seeks to collect only the Personal Data that is necessary, relevant and limited to the minimum amount required for the applicable purpose.

5. Purposes of Collecting and Processing Personal Data

Ufuq Technology Arabia may collect and process Personal Data for legitimate and specified business purposes, including responding to inquiries, preparing quotations, processing orders, providing software licenses and subscriptions, providing technical support, delivering IT services, managing customer relationships, communicating with customers and prospective customers, and providing requested information and services.

Personal Data may also be processed for managing contracts, orders, invoices and business records; maintaining relationships with customers, suppliers and technology partners; improving our website and services; maintaining information security; preventing unauthorized activities; complying with applicable legal and regulatory obligations; establishing, exercising or defending legal claims; and other purposes permitted under applicable Saudi laws and regulations.

6. Legal Basis for Processing Personal Data

Ufuq processes Personal Data only where there is a lawful basis for doing so under the Saudi Personal Data Protection Law and its Implementing Regulations.

Depending on the circumstances, the applicable legal basis may include your consent, fulfillment or preparation of a contractual relationship, compliance with a legal obligation, or another lawful basis permitted under applicable Saudi laws and regulations.

Where processing is based on consent and applicable law permits withdrawal, you may withdraw your consent through the applicable mechanism provided by Ufuq. Withdrawal of consent does not affect processing that was lawfully carried out before the withdrawal.

7. Data Minimization

Ufuq Technology Arabia seeks to limit the collection and processing of Personal Data to information that is adequate, relevant and necessary for the specific purpose for which it is collected. We do not intentionally collect Personal Data that is unnecessary for the relevant business purpose.

8. Disclosure of Personal Data

Ufuq may disclose or provide access to Personal Data where necessary for legitimate business purposes or where disclosure is required or permitted by applicable law.

Depending on the nature of the service or transaction, Personal Data may be disclosed to authorized Ufuq employees and representatives, software publishers, technology vendors, authorized distributors, suppliers, IT and cloud service providers, professional advisers, payment or financial service providers where necessary, and government authorities, regulators, courts or other authorized parties where required or permitted by law.

Where third parties process Personal Data on our behalf, Ufuq seeks to implement appropriate contractual, organizational and technical safeguards consistent with applicable requirements.

9. International Processing and Transfer of Personal Data

Some technology platforms, software publishers, cloud services, hosting providers, communication systems or business partners used in connection with our services may process or access Personal Data from locations outside the Kingdom of Saudi Arabia.

Where Personal Data is transferred outside the Kingdom, Ufuq Technology Arabia will comply with the applicable requirements of the Saudi Personal Data Protection Law, its Implementing Regulations and the Regulation on Personal Data Transfer Outside the Kingdom.

10. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, security, performance, analytics and user experience.

Depending on the technologies implemented on our website, information collected through such technologies may include IP address, browser type, device information, operating system, pages visited, referring website, date and time of access and technical usage information.

You may manage or restrict cookies through your browser settings or any cookie-management functionality made available on our website. Restricting certain cookies may affect some website functionality.

11. Protection and Security of Personal Data

Ufuq Technology Arabia takes appropriate administrative, technical and organizational measures designed to protect Personal Data against unauthorized access, disclosure, alteration, loss, misuse or destruction.

These measures may include access controls, authorization procedures, security controls, organizational safeguards and technical measures appropriate to the nature of the Personal Data and the risks associated with its processing.

Although we take reasonable measures to protect Personal Data, no electronic transmission, communication or storage system can be guaranteed to be completely secure.

12. Retention of Personal Data

Ufuq retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, comply with applicable legal and regulatory obligations, maintain required business records, resolve disputes, enforce agreements, or protect our lawful rights and interests where applicable.

When Personal Data is no longer necessary and there is no legal or legitimate reason to retain it, Ufuq will take appropriate measures to delete, destroy, anonymize or otherwise dispose of the Personal Data in accordance with applicable requirements.

13. Destruction of Personal Data

When Personal Data is no longer necessary for the purpose for which it was collected and there is no legal requirement or other lawful basis for continued retention, Ufuq will take appropriate steps to securely destroy or dispose of the Personal Data in accordance with applicable Saudi laws, regulations and internal procedures.

14. Your Rights Under Saudi Law

Subject to the conditions, limitations and exceptions provided under the Saudi Personal Data Protection Law and its Implementing Regulations, Data Subjects may have rights relating to their Personal Data.

These rights may include the right to be informed about the legal or practical justification and purpose of collecting Personal Data, the right to access Personal Data held by Ufuq, the right to request correction, completion or updating of inaccurate or incomplete Personal Data, and the right to request destruction of Personal Data in circumstances provided by applicable law.

Additional rights may apply depending on the nature and circumstances of the processing.

15. How to Exercise Your Privacy Rights

If you wish to exercise an applicable right concerning your Personal Data, submit a privacy request, ask a privacy-related question or make a complaint, you may contact Ufuq Technology Arabia using the contact details provided below.

Please provide sufficient information to allow us to understand and process your request. Where reasonably necessary and permitted by law, we may request additional information to verify your identity or authority before responding to your request.

Ufuq will review and handle privacy requests in accordance with applicable Saudi laws and regulatory requirements.

16. Accuracy of Personal Data

Ufuq seeks to maintain Personal Data that is accurate, complete and relevant for the purposes for which it is processed. If you believe that Personal Data we hold about you is inaccurate, incomplete or outdated, you may contact us and request appropriate correction or updating where applicable.

17. Sensitive Personal Data

Ufuq does not intentionally seek to collect sensitive Personal Data through its website unless there is a lawful and necessary reason to do so and the applicable requirements of Saudi law are satisfied.

Where processing of sensitive Personal Data is permitted or required, Ufuq will apply the safeguards and requirements applicable under the Saudi Personal Data Protection Law and its Implementing Regulations.

18. Children's Privacy

Our website and services are primarily intended for businesses, organizations and individuals engaging in professional or commercial activities. Ufuq does not intentionally seek to collect Personal Data from children through its website except where permitted by applicable Saudi laws and regulations.

If you believe that Personal Data relating to a child has been provided to us improperly, please contact us so that we can review the matter and take appropriate action where required.

19. Direct Marketing

Where Ufuq Technology Arabia sends marketing or promotional communications, such communications will be carried out in accordance with applicable Saudi laws and regulations.

Where consent is required, Ufuq will obtain the applicable consent before sending such communications. Where permitted by law, you may request to stop receiving marketing communications by contacting us using the information provided below.

20. Third-Party Websites and Services

Our website may contain links to third-party websites, software platforms, technology providers, vendors or other external services. These third parties may have their own privacy policies and data-processing practices.

Ufuq Technology Arabia is not responsible for the privacy practices, security or content of third-party websites or services that are not controlled by Ufuq. We recommend reviewing the relevant third-party privacy policy before providing Personal Data to such third parties.

21. Privacy of Business and Customer Communications

Information provided to Ufuq in connection with software licensing, subscriptions, IT consulting, technical support, cloud services, cybersecurity, networking, software development, quotations or other business services may be processed for the purpose of responding to requests, fulfilling contractual or business requirements and providing the requested services.

Where information relates to an organization or business, Ufuq will process any Personal Data contained within that information in accordance with applicable Saudi privacy requirements.

22. Changes to This Privacy Policy

Ufuq Technology Arabia may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, applicable laws, regulations or privacy requirements.

When this Privacy Policy is updated, the revised version will be published on our website and the Last Updated date will be changed accordingly. Where required by applicable law, Ufuq will provide additional notice regarding material changes.

23. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a privacy-related request or complaint, please contact Ufuq Technology Arabia.

Ufuq Technology Arabia
Kingdom of Saudi Arabia
Website: https://ufuqtech.com.sa/
Email: sales@ufuqtech.com.sa
Telephone / WhatsApp: +966 57 8869 037

24. Governing Law

This Privacy Policy is governed by the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL), its Implementing Regulations and applicable regulations concerning the transfer of Personal Data outside the Kingdom.

Ufuq Technology Arabia will process Personal Data in accordance with applicable Saudi laws and regulations and will respect the rights of Data Subjects as provided under those laws and regulations.

.